Terms and conditions of use
General
These general terms and conditions apply to all products offered by Create & Inspire Hobbyshop.
By placing an order you indicate that you agree with the
terms of delivery and payment.
Create & Inspire Hobbyshop guarantees that the delivered product meets the
agreement and meets the specifications stated in the offer.
Orders
Because your order is processed automatically, only orders via our webshop can be accepted; so NOT by e-mail or by telephone.
We use a minimum order amount of 17 euros excluding VAT.
After your order you will receive an automatic order confirmation of your order including shipping costs.
We remove the items from your order from our stock and automatically reserve them for you.
As soon as your payment has been received, you will receive another message from us and the order will be prepared for shipment as soon as possible.
Shipping costs Netherlands
For all deliveries that can be delivered as letterbox mail (in packaging that fits the letterbox), your contribution is limited to the actual postage costs of PostNL and a possible small contribution to the packaging costs.
PostNL's rate for parcel post applies to all mail that does not fit through the letterbox.
We make sure that everything is well packed.
SHIPPING ABROAD
Delivery to customers outside the Netherlands is of course also possible.
Inquire about shipping costs.
We only ship within the EU.
Payment
Payment must be made prior to delivery. This is only possible by means of Ideal or PayPal via our webshop or by means of a transfer stating order number, customer number and name, to IBAN NL19SNSB0928768899 in the name of Creative & Inspire hobby shop in Weert.
The customer must pay for the order and this amount must be received by us within 7 days after receipt of the invoice via e-mail.
If payment has not been made within this period, the order will be canceled without the customer being informed.
We do not charge any costs for this.
Delivery time
Delivery will normally take place within 2 to 3 working days after receipt of payment. Delivery takes place to the delivery address specified in the order. The stated delivery time is an indication.
Exceeding the delivery time does not entitle the customer to compensation, refund or cancellation of the order, unless the expected delivery time is longer than 14 days after receipt of payment. Although we do our utmost to deliver your order as complete as possible, we unfortunately cannot give any guarantees.
It is therefore possible that an ordered item is temporarily or completely no longer available.
In the unlikely event that an item is not in stock, the customer will be informed as soon as possible before payment is made.
Prices / offers
All prices on the site are in EUROs and include 21% VAT.
Offers are valid while stocks last.
All prices on the site are subject to printing and typesetting errors. For the
No liability is accepted for the consequences of printing and typesetting errors.
Return
All returns must be reported to us within 3 days of receipt.
The customer can return the product within 14 days after delivery, whereby the customer bears the return shipping costs.
The goods must be returned unused, undamaged, in unopened and/or unopened and original packaging and in proper shipping packaging.
Items specially ordered for you cannot be exchanged or taken back.
By this we mean items that we normally do not have in stock, or large quantities of an item.
The risk of the return shipment lies with the sender of the goods.
The sender of the return goods must ensure proper packaging for the shipment.
If the returned products are damaged, used, opened or not returned in the unopened packaging, they will not be reimbursed.
INFORMATION
If you are not satisfied with a delivery, or if you have any questions about your order, you can contact us in writing via this website by clicking on the links on this website for "Contact".
Do not forget to state your customer number and order number in this correspondence.
PERSONAL DATA
By placing an order with us, you will automatically be included in our address file so that we can keep you informed of offers and new articles from our webshop.
If you do not appreciate this, you can let us know via our email address.
We will then ensure that you no longer receive unwanted advertising from us.
Create & Inspire Hobbyshop adheres to the Personal Registrations Act and will not provide your information